Effective Date: September 1, 2025
Last Updated: September 1, 2025
HelperPlanAI (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the HelperPlanAI mobile application (“App”) and related services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, household details, and account login information.
- Helper & Employer Data: Task assignments, schedules, feedback, shopping lists, and communication within the app.
- Device Information: Device model, operating system, IP address, and app usage data.
- Payment Information: When you subscribe or make in-app purchases, payment details are processed securely by Google Play. We do not store credit card numbers.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services.
- Enable task assignments, scheduling, and communication between employers, helpers, and agents.
- Process payments for subscriptions.
- Send updates, notifications, and support communications.
- Ensure security and prevent fraudulent or unauthorized activity.
3. Sharing of Information
We do not sell or rent your personal data. We may share information in limited cases:
- With service providers who help us operate and maintain the app.
- For legal reasons, if required by law, regulation, or legal process.
- Business transfers, if HelperPlanAI is merged, acquired, or sold.
4. Data Retention
We retain your information for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us.
5. Security
We use industry-standard security measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute protection.
6. Children’s Privacy
HelperPlanAI is not directed to children under 13. We do not knowingly collect information from children under 13.
7. Your Rights
You may:
- Access, update, or delete your account information.
- Opt out of certain communications.
- Request data deletion by contacting us.
8. Third-Party Services
The app may contain links or integrations with third-party services (e.g., Google login, payment providers). These services have their own privacy policies, which we encourage you to review.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
HelperPlanAI / HelperPlan.ai
Email: support@helperplan.ai